Get back to your review.
Start with the issue you are seeing. Each guide gives you a check to make and a next step.
I cannot sign inRecover password access, or check your sign-in method.
Check that you are using the email address for your account. If you use a password, request a reset link. Open the most recent reset email. If you signed up with Google or GitHub, use that same sign-in option. If the problem continues, tell support which app and sign-in method you used.
Link to this answerMy document has missing textCheck the original PDF and compare the extracted claims.
Check whether you can select text in the original PDF. Scanned pages, complex tables, and unusual layouts can affect extraction. Compare the extracted claims with the original before verifying them. Do not treat an empty extraction as a clean review.
Link to this answerWhy is my result uncertain?Find the explanation, source passages, and unresolved details.
The available sources may disagree, address only part of the claim, or leave a key detail unresolved. Open the written explanation and source passages. Try checking one precise statement with its date and location. Learn how to read the result.
Link to this answerWhere are document suggestions?Review proposed wording alongside the evidence; keep the original.
Open the completed document review and inspect each flagged claim. Where a proposed correction is returned, review its wording and evidence before accepting it. Extraction alone does not produce verified corrections. Suggestions are not automatic edits to your original PDF.
Link to this answerA review appears stuckCheck service status and reopen the saved review first.
Check service status and reopen the saved review before submitting it again. If it is still incomplete, send support the review identifier, approximate time, and any visible error. Do not include access tokens.
Link to this answerStill need a hand?
Tell us what happened and what you expected to happen.